WORKSHOP MANAGER (AUTOMOBILE) - BALODABAZAAR/ NARAYANPUR
2 Nos.
94488
Full Time
5.0 Year(s) To 10.0 Year(s)
3.60 LPA TO 5.40 LPA
Auto/Auto Ancillary
Any - Any Graduation; Other - Other
Job Description:
Job Title: Workshop Manager (Automobile)
Job Summary:
The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop, ensuring efficient and effective repair and maintenance services are delivered to customers. The Workshop Manager will lead a team of technicians and support staff to achieve high levels of customer satisfaction, quality, and productivity.
Key Responsibilities:
Operational Management:
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Supervise and coordinate workshop activities, including scheduling, allocation of jobs, and monitoring workflow.
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Ensure workshop efficiency, productivity, and quality standards are met.
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Implement and maintain processes to achieve optimal utilization of resources (manpower, equipment, and facilities).
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Monitor and control workshop expenses, including labor, parts, and consumables.
Technical Oversight:
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Ensure all repairs and maintenance work is carried out to manufacturer standards and industry best practices.
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Troubleshoot complex technical issues and provide guidance to technicians.
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Stay up-to-date with latest technologies, tools, and methodologies.
Customer Service:
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Ensure customer satisfaction through timely communication and effective issue resolution.
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Handle customer complaints and concerns in a professional manner.
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Foster a culture of customer-centricity within the workshop.
Team Management:
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Lead, motivate, and develop a team of technicians, apprentices, and support staff.
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Conduct performance appraisals, provide feedback, and identify training needs.
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Ensure adherence to company policies, procedures, and safety regulations.
Quality Control and Assurance:
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Implement and maintain quality control processes to ensure high standards of workmanship.
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Conduct regular inspections and audits to ensure compliance with industry standards.
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Identify areas for improvement and implement corrective actions.
Administrative Tasks:
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Maintain accurate records of workshop activities, including job cards, inventory, and customer data.
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Prepare reports on workshop performance, productivity, and customer satisfaction.
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Participate in budgeting and forecasting processes.
Key Skills :
Company Profile
AUTOMOBILE
AUTOMOBILE
AUTOMOBILE
AUTOMOBILE
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