CRM Executive

CRM Executive

1 Nos.
95195
Full Time
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.20 LPA
Marketing / Advertising / MR / PR
Industrial Products/Equipment/Machinery/Projects & Engg
B.Tech/B.E. - Mechanical; BBA / BMS - Marketing
Job Description:

Position:         CRM Executive

Location:         Pardi

Experience:     2 -4  Years

Industries:      Engineering

Responsibilities:

  • Act as the primary point of contact for sales team, addressing their queries, resolving issues, and ensuring a positive customer experience.
  • Conduct follow-up communications with sales team to ensure satisfaction and assess further needs.
  • Maintain and update customer records in the CRM system to ensure accuracy and completeness of information.
  • Generate reports and insights from CRM data to support decision-making and improve customer interactions.
  • Analyze customer feedback and CRM data to identify trends, common issues, and opportunities for improvement.
  • Prepare and present reports on customer satisfaction, retention rates, and CRM performance metrics.
  • Contribute ideas for process improvements and work on projects aimed at refining CRM practices.
  • Assist in training new team members on CRM tools and best practices.

Required Skills:

  • Proficiency in CRM software (e.g., Salesforce, Zoho) and Microsoft Office Suite (Word, Excel, PowerPoint)
  • Team player
  • Good in communication
  • Data Analysis Skills

 Required Qualification: - Any Engineering/BBA/MBA - Marketing

Salary :- Upto 4.20 LPA

If you are interested for this opening please send updated resume on same mail with following details.

Total Experience :-

Current CTC :-

Expected CTC :-

Notice Period :-

 

Key Skills :
Company Profile

Company is into leading manufacturer & exporter of --- tower.

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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