Frontdesk Executive

Frontdesk Executive

2 Nos.
95460
Full Time
1.0 Year(s) To 10.0 Year(s)
1.00 LPA TO 3.60 LPA
Other
Education/Teaching/Training/E-Learning/EdTech
BA - Other
Job Description:

JD

 

The Front Desk Representative is responsible for greeting visitors, answering phone calls, assisting with inquiries, and performing a variety of administrative tasks to support the day-to-day operations of the business or facility. This role demands excellent communication, organizational, and customer service skills to ensure a positive experience for all visitors and clients.


Key Responsibilities:

  • Customer Service:

    • Greet and welcome visitors, clients, and employees in a friendly and professional manner.
    • Respond to inquiries, providing accurate information about services, policies, or directions.
    • Direct guests or clients to the appropriate departments or individuals.
    • Handle complaints or concerns, escalating them to the supervisor when necessary.
  • Phone and Email Management:

    • Answer, screen, and forward phone calls in a professional and courteous manner.
    • Take and relay messages accurately and in a timely manner.
    • Respond to emails or direct them to the appropriate department.
  • Administrative Support:

    • Perform general office tasks such as filing, data entry, and office supply management.
    • Maintain and update records (e.g., guest logs, visitor sign-ins, appointment schedules).
    • Prepare or assist in preparing reports, presentations, or other documentation as required.
  • Scheduling and Coordination:

    • Manage appointments, meetings, and conference room bookings.
    • Coordinate with other departments or personnel to ensure smooth operation of scheduled events.
  • Security and Access Control:

    • Monitor building access and ensure security procedures are followed (e.g., verifying IDs or guest badges).
    • Maintain guest logs and issue visitor badges as necessary.
  • Miscellaneous Tasks:

    • Handle mail and packages, sorting and distributing them to the appropriate recipients.
    • Assist in the preparation of meeting rooms or office spaces.
    • Assist with special projects or tasks as directed by management.
Company Profile

We are a premier test prep institute nurturing young minds and guiding them to enter some of the best schools in the country. We have achieved a 68% success rate in sending students to the top Law Schools in the country and we aim to increase that rate to as close as 100%. Needless to say, our success in NIFT is close to 100% (95.5% to be exact) and we get around 3 selections to NID each year. Considering we are a mono city based organization, we assure you that no other training institute has achieved these figures here. Our passion is to teach and we are dedicated to get you admitted in your dream school. We’d love to meet you, so don’t lose out on the opportunity to associate with us and we’ll guide you.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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