HR Manager

Job Description:

KEY RESPONSIBILITIES

Finance:
- Implement identified HR and admin initiatives and processes to enhance employee productivity, satisfaction and ensure manpower related cost reduction within the Hub

- Plan, implement and control HR activities across Circles as per approved budgets

- Timely certification of vendor invoices after proper validation to minimize cost overruns and delay in payments

- Ensure cost saving by carrying out recruitment through direct sources
Customer:

- Drive HR initiatives aligned to the Corporate level plan and strategy to enhance service delivery to the all functions resulting in effective business support and higher employee productivity

- Ensure effective vendor management to ensure optimal vendor performance as per the SLAs for the HR and Admin related activities as applicable

- Facilitate the process of building the Company brand as ‘Employer of Choice’ at the Circle level

- Deploy and implement HR initiatives and processes identified at Corporate in the area of Talent Management and Development to enhance employee satisfaction, engagement and retention level

Process:

- Monitor end to end execution of HR policies, processes and SLAs at Corporate/Circle level

- Ensure effective implementation of the corporate initiatives w.r.t. Talent Retention, Nurturing and other corporate initiatives

- Monitor that the recruitment at Corporate/Circle level are carried out in timely manner while ensuring right talent is hired

- Ensure timely and accurate generation of HR and Admin related MIS

- Ensure overall HR and Admin operational excellence at Hub level & manage escalations for issues unresolved at Circle level

- Monitor the admin related activities and ensure first level resolution of any admin related issue

- Facilitate the HR audit, ensure overall compliance and ensure closure of issues identified

- Drive the employee engagement and acquisition activity at Circle level

People:

- Mentor the Circles and strengthen them to achieve their overall targets

- Manage performance and development of the Circle:

- Ensure each team member has KRA/goals defined

- Reward good performance of the team and ensure the team is motivated to achieve high performance

- Support the Circle teams in effectively handling their work through facilitation of training and facilitating provision of required support from Circle/ Corporate

- Review the team’s performance and recognize good performance to create a performance oriented culture

- Manage Employee Engagement level in terms of employee retention and development