Service Engineer / male - HPS/2024/809

Service Engineer / male - HPS/2024/809

1 Nos.
98382
Full Time
HPS/2024/809
0 To 2.0 Year(s)
2.16 LPA TO 3.36 LPA
Other
B.Tech/B.E. - Electrical; B.Tech/B.E. - Mechanical; Diploma - Electrical; Diploma - Mechanical
Job Description:
 

Job Description - 

 

24.12.24   HPS/2024/809 Service Eng Male 1 0 to 2 DEE/DME/B.E Mech/Electrical
 
A service engineer's job is to provide technical support and maintenance to customers, including: 
 
  • Diagnosing issuesIdentifying and fixing technical problems with equipment
  • Performing maintenanceRegularly inspecting equipment to ensure it's functioning properly
  • Providing customer supportAnswering questions and offering technical assistance
  • Resolving problemsMinimizing downtime by quickly fixing issues
  • Documenting activitiesKeeping track of service activities
  • Collaborating with othersWorking with other teams to solve complex problems
  • Improving processesDeveloping and implementing process improvements to ensure safety compliance
 
Service engineers are also known as field service engineers, service technicians, maintenance engineers, or technical support engineers. They play a critical role in ensuring customer satisfaction and maximizing equipment uptime. 
 
 
Service engineers often work in a variety of industries and sectors, and may be required to travel to customer sites. They may also need to train customers on how to use certain types of hardware. 

 

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients.

 

As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery.

 

A service engineer's job description includes:
    • Maintaining equipment: Service engineers perform regular inspections, troubleshoot defects, and ensure equipment is functioning properly. 
       
       
       
    • Providing customer support: Service engineers interact with clients to answer questions and provide technical support. 
       
       
       
    • Installing equipment: Service engineers may install new hardware, software, or systems. 
       
       
       
    • Documenting service activities: Service engineers document their service activities. 
       
       
       
  • Collaborating with other teams: Service engineers may collaborate with other teams to solve complex problems. 
     
     
     
Depending on their field of expertise, service engineers may work with a variety of equipment. For example, a field service engineer may work with computer hardware and software, while a professional services engineer may work with a company's product: 
 
 
 
  • Field service engineer
    A field service engineer may work in public or private sectors, or at electric manufacturing companies. They may install, modify, clean, and repair computer hardware and software. They may also train customers on how to use certain types of hardware. 
     
     
     
  • Professional services engineer
    A professional services engineer works closely with clients to understand their technical requirements. They may write custom code, configure accounts, and troubleshoot issues. They may also participate in customer calls to provide technical guidance and support. 
     
 
 
 
Company Profile

Industrial Electromagnetic Brakes, Clutches, Clutch & Brake Combinations Backstop Clutches, Brake Motors & Allied Products.

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