Tech Lead / Project Manager - Salesforce

Job Description:

Essential Duties and Responsibilities:
 Domain knowledge w.r.t Lending platform working (BFSI)
 Demonstrate in-depth knowledge of Salesforce
 Leads project governance activities, including facilitating project meetings, progressing projects
through lifecycle transitions, and ensuring quality standards are maintained through quality
assurance activities.
 Responsible for the effective communication of project status
 Support ongoing salesforce administration (create accounts/ profile, workflow, approvals,
reports, dashboard etc.) and also dev new requirements
 Provide changes in the code/ configuration and able to deploy them into production
 Develop & maintain technical expertise in assigned areas of product functionality & utilize that
expertise effectively to help users
 Review support cases for technical & troubleshooting accuracy
 Manage team & vendor
Essential Requirements:
 4-5 years of exposure working and Understanding of Salesforce out of the box functionalities like
(But not limited to) Objects, Roles, Fields, Customizations, Approval processes, Validation rules,
Data loader, Workflow rules, Process Builder, Flows, Sandbox Lifecycle, Deployments, changesets,
Managed Packages, territory management, Quotes, Person accounts, data management, data
loader, communities, etc with a thorough understanding of the constraints of the SFDC platform
 Knowledge of building/troubleshooting reports, dashboards, workflows.
 Working exposure across Salesforce Core cloud products (Sales, Service, experience) and
Salesforce Cloud consultant certifications will be added advantage
 Knowledge on SOQL/ SOSL

Job Description

Internal

 Good to have, Salesforce.com certified (ADM 201 / ADM 211 / DEV 401 (any))
 Experience with agile development methodology like Scrum is a plus
 Good written & verbal communication skill
 Experience with MS SQL
 Experience with user support methodology
 Experience with release management
 Integration knowledge (REST/SOAP/Bulk API)