2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
0.50 LPA TO 3.00 LPA
Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Client onboarding
Technical support
Troubleshooting for SaaS products
Customized software
Automations
AI agents
Web/app development solutions.
Managing technical client communications effectively.
Skillset: Strong communication skills in Gujarati or Hindi are a plus.
Core Responsibilities
Troubleshooting and Issue Resolution: Diagnose and fix hardware malfunctions, software errors, and operating system glitches.
Hardware and Software Setup: Install, configure, and upgrade workstations, laptops, printers, scanners, ...