Front Office/Receptionist

Job Description:

Main Job Tasks and Responsibilities:

· Answer telephone, screen and direct calls

· Take and relay messages

· provide information to callers

· Deal with queries from the public and customers

· Ensure knowledge of staff movements in and out of organization

· Provide general administrative and clerical support

· Monitor and maintain office equipment

· Control inventory relevant to reception area

· Tidy and maintain the reception area

· Coordinate office activities

· Hotel/Air ticket bookings

Key Competencies:

· Telephone Skills

· Good with computer systems/ Microsoft Office Skills,

· Knowledge of customer service principles and practices

· Verbal and written communication skills

· Presentable

· Information management-Like Courier & Call management

· Attentive

· Proactive

· Reliable

· Self-motivated

Friendly and polite