IT Manager-Zoho Administrator - FMCG

Job Description:

Designation: IT Manager-Zoho Administrator

Experience: 4.0 Year(s) To 10.0 Year(s)

Job Location: Mumbai, Colaba

Salary Range: Best in industry (It will be on Talisman HR Solutions Payroll)

Working Days: 5 days a week (Mon to Fri) and (alternate Sat off and Sun fixed off)

Work Timings: 9:30 AM – 6:30 PM 

Key Responsibilities:

1. Zoho Administration:
• Manage, configure, and optimize Zoho CRM and other Zoho applications.
• Develop and implement workflows, automation scripts (Deluge), and custom functions.
• Integrate third-party applications and APIs to expand system capabilities.
• Ensure data integrity and accuracy through validation and regular audits.
• Provide training and ongoing support for team members using Zoho tools.
2. IT Operations Support:
• Troubleshoot and resolve IT-related issues across the organization.
• Collaborate on website management, CMS updates, and performance enhancements.
3. System Development & Implementation:
• Identify and implement IT solutions that align with organizational goals.
• Evaluate and upgrade systems for improved efficiency and scalability.
4. Team Collaboration:
• Work closely with cross-functional teams to support IT-related projects.
• Serve as a point of contact for IT troubleshooting and issue resolution.
5. Vendor & Stakeholder Management:
• Coordinate with vendors for the procurement and maintenance of IT equipment and software.
• Build and maintain strong relationships with service providers to ensure uninterrupted support.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Minimum of 4 years of experience in Zoho CRM, Books & Inventory administration and related tools.
• Expertise in Zoho scripting and automation.
• Proficiency in HTML, CSS, JavaScript, and PHP.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Certifications in Zoho CRM Administration (preferred).

Preferred Skills:

• Expertise in Zoho CRM, Zoho People, Zoho Books, and other Zoho applications.
• Knowledge of IT security practices and protocols.
• Experience in IT system integration and process optimization.