Sales & Operations Coordinator For a leading EV Charging Stations Management Company

Job Description:

Sales Operations Coordinator

The Sales Operations Coordinator is responsible for supporting sales reps as a key member of the Sales Operations team.

This position will be essential to the sales activities and communications between the prospects, current customers, Vendors and channel partners.

In this role, the Sales Operations Coordinator will collaborate with the sales operations specialists, sales representatives and sales leadership to deliver administrative support that optimizes the team’s performance.

The Sales Operations Coordinator will assist in sales administrative duties in the areas of CRM/SFDC, documentation, customer/partner meetings and customer engagement programs.

They will maintain effective communications with corporate teams across the company to ensure proper sensitivity to the needs of the sales force.

The Sales Operations Coordinator will provide outstanding customer service and help the sales team meet their targets.

Answer client's queries & complaints effectively and pass on the details to the SPOC.

Review newly acquired customer entries, investigate contact information and conduct new customer outreach activities

Manage the Welcome Kit process; order supplies, kit and ship on a timely basis

Schedule partner and customer onboarding activities

Support sales operations team with updating appropriate sales documentation

Drive RFP documentation finalization and repository management

Support other admin & office based operations / efforts as assigned

Other core expectations as defined and requested by your direct supervisor

Desired Profile / Criteria / Skills :

CORE COMPETENCIES

 Ability to respond and react to internal and external customers

 Clearly communicate & set expectations

 Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality

 Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions like sales & operations

Offered Benefits / Facilities :

•  Hybrid Working (3 days office & 3 days from home)