Manager – IT Infrastructure Management (cloud management), Mumbai

Job Description:

Role Details:
Designation: Manager – IT Infrastructure
Role type: Individual Contributor
Department: Information Technology
Reporting to: VP/AVP Information Technology
Location: Mumbai

Your Role (summary):

The IT Infrastructure Manager will be responsible for overseeing and managing the company's IT infrastructure, with a focus on cloud management, vendor management, and IT administration. This role requires a strategic thinker with leadership skills and a deep understanding of IT infrastructure technologies.

You will be responsible for:

 Cloud Management:
 Oversee the deployment, monitoring, maintenance, and support of all cloud-
based systems.
 Ensure the security, scalability, and reliability of cloud infrastructure.
 Collaborate with internal teams to design and implement cloud solutions that meet business needs.
 Vendor Management:
 Manage relationships with IT vendors and service providers.
 Negotiate contracts, service level agreements (SLAs), and pricing.
 Monitor vendor performance and ensure compliance with contractual obligations.
 IT Administration:
 Oversee the daily operations of the IT infrastructure, including servers, networks, and storage systems.
 Ensure the availability, performance, and security of IT systems.
 Implement IT policies and procedures to ensure efficient and secure operations.

Knowledge, Skills, Competencies:

 Technical Expertise:
 In-depth knowledge of IT infrastructure components, including servers, networks,
storage, and virtualization technologies.
 Proficiency in cloud computing platforms and services.
 Understanding of cybersecurity principles and best practices.
 Management Skills:
 Strong project management skills with the ability to manage multiple projects simultaneously.
 Experience in budgeting and financial management for IT projects.
 Ability to develop and implement IT policies and procedures.
 Analytical and Problem-Solving:
 Strong analytical skills to assess and troubleshoot complex IT issues.
 Ability to make data-driven decisions and implement effective solutions.
 Communication and Collaboration:
 Excellent verbal and written communication skills.
 Ability to collaborate effectively with cross-functional teams and stakeholders.
 Strong negotiation skills for vendor management.

The experience you bring (Educational Qualification/Experience):

 Bachelor’s degree in information security, Computer Science, Business Administration, or a related field or a Diploma in Engineering in Information technology or Computer Science.
 Minimum of 7 years of experience in information technology infrastructure management.
 Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud).
 Proven experience in managing IT vendors and negotiating contracts.
 Experience in the asset management or financial services industry is preferred.

Certification/s (role based):

 Relevant certifications for AWS, Azure and Microsoft technologies are preferred.