Client Success Manager- - Luxury Interior Design - Mumbai ( Marine Drive)
Job Description:
We are having an urgent opening for the position of Client Success Manager for a reputed company in the Luxury Interior Design Industry at Mumbai (Marine Drive) Location.
Key Responsibilites:
- Ultra-luxury sales opportunity to source and serve HNI and ultra-HNI clients with luxury marketing initiatives and acquaint them with the global standards of design that DQ has to offer.
- Identify business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high-end consumer brands, and other avenues.
- Arrange and attend meetings with lead designers, architects and clients and assist them in understanding our Design Philosophy and what we can deliver
- Give and arrange tours of the gallery; collaborate to the client, taking notes on what their preferences are; share internally, create a client profile, and assist and expedite commercial conversations
- Conceptualize and execute events and customer-engaging activities and constantly work on innovative ideas to generate leads via web-based and direct sales channels
- Research the industry trends and provide constant inputs on how to make the brand have a strong presence in the market
- Maintain a record of all activities and meetings done on a daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time.
- Database could be of clients, partners, homeowners, commercial establishments, or any other consultant and share it with management regularly
Candiate's Profile:
- Good Exposure or interest in luxury hospitality sales, or luxury holiday sales, Tourism, high-end wedding planning, Premium private banking sales.
- Excellent customer handling skills, proven record in handling Ultra HNI and HNI clients
- Ability, efficiency and exposure of luxury marketing, high-end sales in addition to luxury design
- Excellent verbal and written communication, excellent sales pitching and presentation skills via physical and virtual mediums
- Ability to solve problems creatively.
- 3-7 years’ experience as an individual contributor in a luxury brand or luxury sales or bespoke sale, luxury design
- MBA from a premium institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams
Key Skills :
Company Profile
The Organization is a technology-based luxury home --- company that is committed to creating unique and personalized spaces for our clients. The Organization seamlessly connects the world of interior --- and bring it to your fingertips. Clients, architects, ---ers, project managers, contractors, and the best furniture brands are all empowered with knowledge and expertise at every stage on their integrated platform. They create opportunities by combining the best of --- with the best of technology and leaving zero room for excuses, delays or compromise.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.