BACK OFFICE INTERNAL SALES MANAGER - RAIPUR

Job Description:

Job Title: Back Office Internal Sales Manager

Industry: Industrial Trading (Mechanical, Electrical & Chemical Products)

Location: Nagpur

Job Type: Full-Time

Reports To: Sales Director / General Manager

Job Summary:

We are looking for a dynamic and technically proficient Back Office Internal Sales Manager to support our sales team and ensure smooth business operations. The ideal candidate will have a background in engineering (Bachelor’s or Diploma) with strong technical knowledge, excellent communication skills, and the ability to manage internal sales processes efficiently.

Key Responsibilities:

Sales Support & Coordination:

&nbsp•&nbspProvide technical assistance and support to the sales team and customers.

&nbsp•&nbspPrepare and process quotations, proposals, and sales orders.

&nbsp•&nbspCoordinate with suppliers and vendors for pricing, product availability, and delivery schedules.

&nbsp•&nbspMaintain accurate sales records and customer data in the CRM system.

&nbsp•&nbspFollow up on pending orders, inquiries, and customer requirements.

Technical & Product Knowledge:

&nbsp•&nbspUnderstand and interpret customer technical requirements.

&nbsp•&nbspAssist in selecting suitable products based on mechanical, electrical, and chemical specifications.

&nbsp•&nbspPrepare technical documentation, datasheets, and compliance certificates as required.

Communication & Documentation:

&nbsp•&nbspRespond to customer inquiries via email, phone, and other communication channels.

&nbsp•&nbspDraft and manage business correspondence, reports, and internal documentation.

&nbsp•&nbspEnsure all sales documents, invoices, and purchase orders are correctly recorded and filed.

Process & Operations Management:

&nbsp•&nbspWork closely with the logistics team to ensure timely order fulfillment and delivery.

&nbsp•&nbspAssist in inventory management and stock level monitoring.

&nbsp•&nbspSupport marketing efforts by providing product insights for promotional materials.

Qualifications & Skills Required:

&nbsp•&nbspEducation: Bachelor’s Degree or Diploma in Engineering (Mechanical, Electrical, or Chemical preferred).

&nbsp•&nbspExperience: 3+ years in internal sales, back-office operations, or technical support within an industrial trading company.

&nbsp•&nbspTechnical Skills: Strong understanding of industrial products, specifications, and applications.

&nbsp•&nbspCommunication: Excellent written and verbal skills in English. Ability to draft professional emails and reports.

&nbsp•&nbspSoftware Proficiency: Experience with ERP/CRM systems, MS Office (Excel, Word, Outlook).

&nbsp•&nbspAttention to Detail: Strong organizational skills with a focus on accuracy and efficiency.

&nbsp•&nbspTeam Player: Ability to collaborate with sales, procurement, and logistics teams.

Preferred Qualifications:

&nbsp•&nbspKnowledge of international trade regulations and import/export documentation.

&nbsp•&nbspFamiliarity with industrial product sourcing and supplier management.

&nbsp•&nbspExperience in handling tenders and large-scale quotations.

What We Offer:

&nbsp•&nbspCompetitive salary and performance-based incentives.

&nbsp•&nbspProfessional growth and learning opportunities.

&nbsp•&nbspA dynamic and supportive work environment.

If you have the technical expertise and organizational skills to drive internal sales operations efficiently, we invite you to apply and be a part of our growing team.

CONTACT - NAMRATA - 91099 99660