We are hiring a Customer Relationship Manager (CRM) in Gandhinagar.

Job Description:

We are hiring a Customer Relationship Manager (CRM) in Gandhinagar.

Job Title: Customer Relationship Manager (CRM)

Industry: Jewellery

Vacancies: 1 Position

Salary: Up to ₹20,000 per month

Gender: Only Female can apply

Qualification: Minimum HSC (12th Pass), Any Graduation

Experience: Minimum 2-3 years in customer relationship management or a similar role

Key Responsibilities:

✅ Develop and maintain strong relationships with customers.
✅ Handle customer queries, complaints, and requests professionally.
✅ Maintain and update customer records in the CRM system.
✅ Assist in sales follow-ups and after-sales support.
✅ Provide product information and guide customers in their purchase decisions.
✅ Coordinate with the sales team to improve customer experience.
✅ Ensure timely response to client inquiries through calls, emails, and messages.
✅ Gather customer feedback and provide insights for service improvement.
✅ Manage appointment scheduling and follow-ups with potential clients.
✅ Assist in loyalty programs and promotional campaigns.