197 Job openings found

Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract   Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...

Customer Relationship Manager - JD     Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager ________________________________________ Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...

Job Description :Looking for a proactive and customer-focused Customer Engagement Executive to serve as the first point of contact for all inquiries related to our packers and movers services.1.Inquiry Management:-Answer incoming calls and respond promptly to inquiries received through our advertised number on social media and marketing platforms.-Understand and record ...

Profile summary:The Manager (Sales/Customer Acquisition) is to be an experienced business development andsales professional, to lead new customers acquisition initiatives, and will be responsible forsupporting the customer acquisition journey, working on customer outreach initiatives, andaccelerating the new revenue pipeline. The individual will have the finesse, customer engagementskills, and a demonstrated ...

Job Title: CRM Manager – Real Estate Position Overview:The CRM Manager for Real Estate is responsible for managing and optimizing the company’s CRM system to enhance customer engagement. This role involves overseeing the implementation and maintenance of the CRM platform, ensuring effective data management, and driving marketing and sales strategies based ...

JOB DESCRIPTIONJob Title Style EditorDepartment RetailPosition Off roleReports to Store Manager/Team LeaderJOB PURPOSE:To maximize every sales opportunity, for the store and across all other channels, by delivering exceptionalcustomer service, upholding outstanding store standards through demonstrating Asian Paints values, andensuring compliance with operational processes, to ensure every customer experience is tailored ...

Job Description As a Full-stack Product Marketing Specialist at GeekyAnts, you will play a critical role in shaping and executing comprehensive marketing strategies that drive brand growth, lead generation, and customer engagement for our products.ResponsibilitiesStrategic Planning Develop and execute a full-stack marketing strategy that aligns with GeekyAnts products’ business goals. Identify and prioritize ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

Key Responsibilities: Lead customer success initiatives to enhance satisfaction and retention.Build strong relationships with clients to understand their needs and challenges.Proactively address customer concerns and provide effective solutions.Collaborate with the support team to resolve issues in a timely manner.Analyze customer feedback to identify areas for improvement.Drive customer engagement through various channels. Industry ...