Customer Service Executive
Job Description:
We are having an urgent opening for the Customer Service Executive for an reputed company for their Andheri location.
Client's Profile:
The Company operate on a B2B2C model, where we partner with neighbourhood Retail Stores who can offer Assisted Digital Financial Services like Aadhaar ATM, Aadhaar Deposit, SMS Payment, Khata Service, Utility Payment, Prepaid Cards, Mutual Funds & Insurance, Money Transfer, Hyper local Services and payment services like Bharat QR and UPI using the App. The innovative solutions are modelled to make the financial transactions seamless, quick, and easy and strives to empower our Retailer partners.
Job responsibilities:
- Call New Retailers who have shown interest in BuyNearby; validate if it's genuineness and forward to the sales team for conversion
- Call the referred retailers to validate if it's genuine and forward to the sales team for conversion
- Call Customer and Retailers in Order Flow
- Manage for customer and retailer queries
- Languages - Hindi & English (Must) AND Tamil (preferred)
If you are interested for the same profile kindly REPLY this mail with your latest cv, and at the earliest.
Regards,
DC Consultants
Company Profile
Compsny is a DIPP Certified Fintech Company under The Startup India program of Government of India, set up in April 2016 by a team of professionals with experience in Digital Banking & Payments industry. The team works on deep insights and understanding of payment and transaction technology space.
They operate on a B2B2C model, where we partner with neighbourhood Retail Stores who can offer Assisted Digital Financial Services like Aadhaar ATM, Aadhaar Deposit, SMS Payment, Khata Service, Utility Payment, Prepaid Cards, Mutual Funds & Insurance, Money Transfer, Hyperlocal Services and payment services like Bharat QR and UPI using the Pay--- App. Their innovative solutions are modelled to make the financial transactions seamless, quick, easy and strives to empower our Retailer partners.
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