Sr. Debt Strategy Manager/ Mumbai (BKC)

Sr. Debt Strategy Manager/ Mumbai (BKC)

1 Nos.
103840
Full Time
8.0 Year(s) To 10.0 Year(s)
19.00 LPA TO 25.00 LPA
BFSI, Investments & Trading
Banking/Financial Services
Job Description:
  • Develop and implement process across collections
  • Manage end-to-end process for Cash management, Allocations, NPA Revaluations and Lien marking
  • To implement end-to-end process for any new product launch i.e allocation, ID creation, payment management
  • To prepare process library and ensure same is reviewed and updated at regular intervals.
  • Review current processes and recommend for changes, if any
  • Managing CMS cash and cheque pickups
  • Monitoring day to day activities of all the Asset branch cashiers and guiding them to solve issues if any.
  • Assisting Debt management team and payments partners in resolving queries to minimise customer Impact.
  • Managing payment partners – Invoice checking & tracking, TPSA
  • Assisting Ops team in resolving reconciliation issues
  • Handling lien marking and debit process for collections
  • Ensuring SR's are actioned and closed within TAT for lien marking / debiting
  • Ensuring timely allocation of delinquent accounts to appropriate channels, coordinate with strategy and respective NDMs to align on allocation strategy
  • Collection operations (backend operations activities) or retail banking operations activity
Company Profile

We are the first --- to offer monthly credit on savings accounts. Our credit cards have no hidden charges. We offer Lifetime Free without minimum spend conditions, never-expiring rewards points, zero interest on cash withdrawal at ATMs, dynamic low APR and much more. Fees if any are transparent and described neatly in a manner a common person can understand. Every product offered by the --- is customer friendly, most often the best in the industry.

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