Manager Training- Debt Management/ Mumbai (BKC)
1 Nos.
103959
Full Time
3.0 Year(s) To 10.0 Year(s)
10.00 LPA TO 19.00 LPA
BFSI, Investments & Trading
Banking/Financial Services
Job Description:
- Develop and deliver training content, including script preparation and call calibration.
- Organize and conduct training sessions for employees.
- Review and analyse MIS data to drive process improvements.
- Design and create training materials, including knowledge nuggets, quizzes, and survey forms.
- Develop engaging content to facilitate learning and retention.
- Create engaging and motivational communication series to boost team morale.
- Prepare and share results of contests and training activities.
- Manage end-to-end contest execution, including result announcements and reporting.
- Handle complete MIS related to training activities (e.g., Induction, OJT, Quality).
- Maintain a comprehensive repository of training data and documentation.
- Compile, map, and share monthly winner lists.
- Coordinate with vendors and couriers for medal delivery.
- Manage data and address R&R-related queries.
- Oversee end-to-end management of the LMS tool, including content preparation, module uploads, mailer releases, and compliance tracking.
- Collect necessary documents and schedule DRA training sessions.
- Maintain and manage data related to DRA certification status has context menu
Key Skills :
Company Profile
We are the first --- to offer monthly credit on savings accounts. Our credit cards have no hidden charges. We offer Lifetime Free without minimum spend conditions, never-expiring rewards points, zero interest on cash withdrawal at ATMs, dynamic low APR and much more. Fees if any are transparent and described neatly in a manner a common person can understand. Every product offered by the --- is customer friendly, most often the best in the industry.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.