DISPATCH MANAGER NIGHT SHIFT FOR MINING INDUSTRY - COAL PROCESSING - SUNDERGARH , ODISHA
1 Nos.
104123
Full Time
1.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 2.40 LPA
Mining
10th / SSC - Not Applicable / No Specialization; 12th / HSC - Other
Job Description:
A dispatch officer, or dispatcher, acts as a critical communication link between a company's mobile units (like drivers or emergency responders) and the public or management, coordinating and relaying information to ensure timely services, deliveries, or emergency responses. Key responsibilities include taking calls, monitoring situations via phone and radio, using mapping software to plan routes, and maintaining clear logs and records.
Key Responsibilities
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Communication Hub:Serve as the central point of contact, relaying messages and instructions between various parties, such as drivers, emergency personnel, and customers.
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Call Handling:Receive and process emergency and non-emergency calls, gathering details and information relevant to the situation.
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Logistics and Coordination:Develop and assign routes, monitor drivers or field units, and coordinate services or deliveries to ensure they run on schedule.
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Problem-Solving:Address unexpected issues, such as route changes or traffic incidents, and work to find effective solutions to keep operations running smoothly.
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Record Keeping:Maintain accurate records of all calls, dispatches, and activities, ensuring all information is logged in computer systems or logs.
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Equipment Management:Monitor and manage communication equipment, including radios and telephones, to ensure they are functional.
Key Skills and Qualifications
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Strong Communication:The ability to communicate clearly and calmly under pressure is essential.
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Customer Service Orientation:A focus on providing good service to internal and external customers is important.
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Multitasking:The ability to juggle multiple tasks, such as answering phones, coordinating units, and using software, is necessary.
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Computer Competence:Proficiency in using mapping software and dispatching systems is crucial for planning and tracking.
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Attention to Detail:Meticulous attention to detail is required to ensure accurate information is received and transmitted.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - DIMPAL
Number - +91 91099 99669
Company Profile
A steel plant, also known as a steel mill or steelworks, is an industrial facility that produces steel. Steel plants can either make steel from iron ore or from scrap.
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