Product Manager for a broadband co. at Mumbai
Job Description:
Key responsibility is to develop product pricing.
Development of new products as per the roadmap
Mapping of business requirements & competition offerings available in the market & translating the same into product propositions at par or ahead of competition offerings. •
The role involves high customer sensitivity & understanding of use case scenarios which translates into first time right roll out of the product after proper user acceptance testing. •
Have strong business acumen & delivery focus keeping the business requirements in mind, the high level of partner engagement & extraction in order to meet launch timelines. •
This role actively collaborates with IT, CS, Finance, Product Managers, Marketing, Regulatory, Commercial, Consumer & other relevant functions within the organization. •
Envisage & prepare all post migration product scenarios from a CXX, reporting, billing & regulatory perspective.
• Coordinating & getting consensus from all circles & surround teams for all product related activities, ensuring circle wise execution & handling any escalations around the same, while ensuring fastest resumption of business-as-usual post migration, with minimum customer impact.
• Ensuring minimum customer disruptions & presentation of one product face to customers, irrespective of backend disparities.
• Complete UAT & ensuring zero leakages in terms of revenue, billing etc.
• Creating processes, setting timelines & continuous coordination between all cross functional teams to ensure smooth completion with minimum customer experience impact.
Key Skills :
Company Profile
We provide customers access to the best internet speeds for enhanced productivity, entertainment, and communication. We are --- of India’s largest ISPs with a presence in 350+ key cities across the country and counting. we connect homes and offices online with our Fiber-To-The-Home (FTTH) on Gigabit Passive Optical Network (GPON) technology. The GPON technology offers a reliable roadmap to meet customer demands. the end user via fibre optic cable, making it more efficient than a standard copper . We have successfully commissi---d and managing an NLD (National Long Distance) network in some major cities & public Wi-Fi solutions in Dharavi-Mumbai, Delhi, including major public festivals across India.We are passionate about delivering the best customer experience, and constantly strive to improve our services to meet the evolving needs of our customers.
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