TELECALLER - RAIPUR
Job Description:
A telecaller's job is to interact with customers over the phone to promote products, provide customer support, and generate sales. They may make outbound calls to potential customers or receive inbound calls from customers.
Responsibilities
- Gather leads: Find potential customers and gather information from them
- Provide customer support: Answer questions about products or services, resolve issues, and provide solutions
- Build relationships: Interact with customers to build trust and loyalty
- Follow up: Contact customers to provide new products or services
- Document feedback: Record customer feedback to help improve products and services
- Schedule appointments: Arrange meetings with potential customers
Skills and qualities
- Communication: Be able to communicate clearly and effectively with customers
- Problem-solving: Be able to analyze situations, identify causes, and provide solutions
- Multitasking: Be able to perform multiple tasks at once, such as checking emails while speaking to a customer
- Time management: Be able to prioritize tasks, pursue leads, and record information accurately
- Customer service: Be able to provide exceptional customer service
- Resilience: Be able to handle customer rejection and work towards team goals
Key Skills :
Company Profile
In Raipur, Chhattisgarh, you can find numerous construction companies, including civil construction companies and contractors,
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- Interested candidates are requested to apply for this job.
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