Executive or Senior Executive – Contact Center
4 Nos.
106894
Full Time
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Real Estate/Property
Job Description:
We have an opening for Executive / Senior Executive – Contact Center for Leading Real Estate Company based at Lowerparel.
Position - Executive / Senior Executive
Location - Lower Parel
Time - 9hrs
Work Days - Mon to Sat
Job Description -
Job Description:
- Handle customer complaints and queries received through calls and emails with empathy and professionalism
- Provide backend support to the Relationship Manager team for complaint-related issues
- Accurately log customer complaints and forward them to relevant departments
- Ensure timely updates and resolutions are communicated to customers
- Follow up with internal teams to track resolution progress
- Send closure confirmation emails to customers once complaints are resolved
It will be on role of Talisman Hr Solutions Pvt Ltd
If you are interested please share the below details -
Current CTC
Expected CTC
Notice Period
Reason for job change
Updated CV
Key Skills :
Company Profile
Our client is a well-known real estate developer
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