We Are Hiring Telebanker In Ahmedabad

Job Description:

We Are Hiring Telebanker In Ahmedabad.

Job Title: Telebanker

Location: Ahmedabad
Job Type: [Full-Time / Part-Time / Contract]
Department: Retail Banking / Call Center
Experience Required: [e.g., 1–3 years preferred]
Salary: [Insert Range or "As per industry standards"]

Key Responsibilities:

• Answer inbound customer calls and assist with banking inquiries and transactions.

• Make outbound calls to promote banking products and services.

• Provide accurate information about account balances, loan details, interest rates, and branch locations.

• Handle customer complaints and escalate complex issues when necessary.

• Educate customers on digital banking tools such as mobile apps and online banking.

• Maintain customer records and log all interactions in the CRM system.

• Achieve monthly call handling and sales targets as defined by the department.

• Follow compliance regulations, bank policies, and data privacy standards.

• Support customers in account opening, card requests, and other basic banking services.

• Participate in training sessions to stay updated on new products and procedures.

Requirements:

• High school diploma or bachelor's degree in any field.

• Prior experience in a customer service or banking call center role preferred.

• Strong communication and interpersonal skills.

• Ability to multitask and handle pressure in a fast-paced environment.

• Basic computer literacy and knowledge of banking systems is an advantage.

• Fluency in [Insert Required Language(s)].