Health Care Process(IB/OB)- Voice Process
1 Nos.
107878
Full Time
0.6 Year(s) To 1.0 Year(s)
1.80 LPA TO 2.40 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Any - Any Graduation
Job Description:
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Answering Customer Inquiries:Addressing customer questions regarding products, services, or company policies.
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Handling Complaints:Resolving customer complaints and issues in a professional and timely manner.
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Providing Customer Support:Offering assistance and guidance to customers, potentially troubleshooting issues or providing technical support.
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Making Outbound Calls:Contacting customers to provide updates, follow up on orders, or promote products.
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Maintaining Accurate Records:Keeping detailed records of customer interactions and information.
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Achieving Sales Targets:In some roles, achieving sales goals or targets by upselling or cross-selling products.
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Escalating Issues:Identifying and referring complex or urgent issues to appropriate personnel.
Key Skills :
Company Profile
Company is a B2B/B2C company that believes in simplifying communication to help increase productivity. We cover every aspect of communication through dedicated services crafted to improve efficiency and effectiveness of your company. Using our specially designed services, we cater to your specific needs of Call Center services and create a robust contact center solution. We are a One-stop shop for all your BPO needs.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.