Manager Collection Strategy & Process Management(Call Centre) Bangalore

Manager Collection Strategy & Process Management(Call Centre) Bangalore

1 Nos.
108602
Full Time
7.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 17.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Banking/Financial Services
Job Description:

 Call Centre empanelment
 Data allocation to Call Centre
 Manage collection portfolios – early buckets, flows and NPA
 Drive performance of Call Centre to achieve their target
 MIS publishing
 Call Centre visits
 Close Call Centre audit points
 Preparing new collection strategies and payout grids
 Travel to new areas for Call Centre empanelment
 Deliver the numbers as per targets given by management
 Prepare and deliver new projects related to soft collections
 Data analysis using new generation tools
 Showcasing performance trends by using Power Point and
Power BI

Company Profile

--- --- --- ---, a --- Group Company, is a 100% captive finance subsidiary of --- --- --- established for the purpose of running it as an NBFC, exclusively to finance vehicles manufactured and/or marketed by --- --- --- and its subsidiaries/associates.
Certificate of Registration for carrying on the NBFC Business was received from Reserve Bank of India on 29 August 2023.
The Company was incorporated as --- --- Consumer Finance --- on 6 December 2021. After the change of the name of the Company from --- --- Consumer Finance --- to --- --- --- ---, the fresh certificate of incorporation was received from Registrar of Companies, Pune, on 26 December 2023.

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