We Are Hiring Collection Executive - ( Unsecured Loan ) In Vadodara

Job Description:

We Are Hiring Collection Executive - ( Unsecured Loan) In Vadodara.

Job Title: Collection Executive

Responsibilities:

• Contact customers through phone calls, emails, or visits to collect pending payments.

• Follow up regularly with defaulters to ensure timely recovery.

• Maintain updated records of interactions, payments, and follow-ups.

• Explain repayment terms and assist customers in setting up payment plans.

• Escalate complex or non-responsive cases to senior management or legal team.

• Achieve assigned monthly and quarterly collection targets.

• Ensure adherence to regulatory and organizational collection practices.

• Provide daily/weekly reports on collection status to the reporting manager.

• Maintain professionalism and empathy while handling sensitive financial situations.

• Collaborate with internal teams to resolve customer issues and disputes.

Requirements:

• Minimum qualification: 12th pass; Graduation preferred.

• 1–3 years of experience in collections (preferably in financial services).

• Good communication and negotiation skills.

• Ability to handle pressure and meet targets.

• Basic computer literacy and familiarity with CRM tools.