Inside Sales Representative - freight forwarder -Mumbai (Andhari)

Job Description:

Key Responsibilities:

• Proactively reach out to prospective customers via phone calls, emails, and other communication channels to introduce our products/services and generate sales leads.
• Qualify leads and identify potential customers' needs by conducting thorough research and understanding their business requirements.
• Develop and maintain strong relationships with existing customers to ensure customer satisfaction and promote repeat business
• Provide product information, pricing, and quotes to customers and address any inquiries or concerns they may have.
• Follow up on leads and sales inquiries to close deals and meet or exceed sales targets.
• Stay updated on industry trends, market developments, and competitor activities to identify sales opportunities and potential challenges.
• Participate in sales meetings, training sessions, and workshops to enhance product knowledge and sales skills.
• Collaborate with other departments, such as marketing and customer service, to ensure a seamless customer experience.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of success in sales, preferably in an inside sales role.
• Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits persuasively.
• Strong negotiation and persuasion skills with a customer-focused approach.
• Ability to work independently as well as collaboratively in a team environment.
• Highly organized with excellent time management skills and the ability to prioritize tasks effectively.
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
• Positive attitude, self-motivated, and results-oriented.
• Willingness to learn and continuously improve sales techniques and product knowledge.