Head of Operation for Leading Bank based at Malad

Job Description:

Supervise day-to-day operations across the orgnisation.

 Standardize operational processes and implement best practices.

 Ensure timely processing of transactions, cash management, clearing, and reconciliation.

 Ensure compliance with RBI, and Registrar of Cooperative Societies regulations.

 Lead timely submission of returns, internal compliance, and implementation of audit recommendations.

 Oversee KYC/AML processes and regulatory reporting.

 Oversee CBS functionality and coordinate with IT department and service providers.

 Ensure uptime of digital platforms (internet/mobile banking, ATM, UPI, AEPS).

 Support digitization initiatives to improve customer experience and internal controls.

 Identify operational risks and implement internal controls to mitigate them.

 Oversee business continuity and disaster recovery planning.

 Maintain strong internal checks to prevent fraud and irregularities.

 Optimize workflows for account opening, loan disbursement, customer service, and back-office functions.

 Drive cost-efficiency and automation initiatives across the bank.

 Lead, mentor, and develop the operations team at HO and branches.

 Conduct regular training for staff on compliance, service, and operational standards.

 Coordinate with IT Team to manage relationships with third-party vendors for ATM services, cash logistics, IT systems, etc.

 Oversee physical infrastructure, safety, and security across branches.

If you are interested kindly share the below details -

Current CTC
Expected CTC

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updated Resume