Branch Collection Manager ( Vehicle Finance ) - Indore
Job Description:
Key Responsibilities:
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Portfolio Management:
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Handle the collections portfolio for Used Commercial Vehicle loans.
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Track EMI defaults, bucket-wise performance (30+, 60+, 90+), and NPA trends.
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Field Collection Operations:
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Plan and execute field visits for delinquent customers.
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Personally handle high-ticket and critical overdue cases.
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Monitor and support field collection executives / agency partners.
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Agency Management:
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Appoint, manage, and review collection agencies/vendors.
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Ensure timely sharing of cases, tracking agency performance and adherence to compliance.
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Customer Interaction:
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Negotiate and resolve customer issues leading to non-payment.
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Follow up for repayments, settlements, or vehicle repossession, if required.
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MIS & Reporting:
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Prepare daily/weekly/monthly collection reports.
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Share updates with senior management on collection status and field performance.
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Compliance & Audit:
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Ensure compliance with RBI and company norms in all recovery activities.
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Handle legal proceedings, if required, in coordination with the legal team.
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Company Profile
At NBFC Sector , we focus on providing our clients with hassle-free and quick loans, taking a holistic view of their needs and challenges. As a dedicated NBFC, we pride ourselves on offering tailored loan solutions paired with excellent customer service.
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