Manager – Client Relations & Key Accounts - Mumbai (Wadala)

Job Description:

We are looking for a dynamic and articulate female professional to join us as a Manager – Client Relations & Key Accounts. This is a client-facing role that demands strong communication, relationship-building, and problem-solving skills. You will be responsible for managing key client accounts, ensuring high satisfaction levels, and acting as the central point of contact for both new and existing clients.

Key Responsibilities:

• Serve as the first point of contact for all new client queries– understand their requirements and share relevant information
• Manage and nurture relationships with existing key accountsto ensure continued satisfaction and repeat business
• Coordinate internally with the operations, creative, and production teams to ensure seamless client servicing
• Schedule and participate in client meetings, presentations, and follow-ups
• Maintain a strong understanding of all products and services offered (training will be provided)
• Proactively share updates, reports, and insights with clients
• Track client feedback and work with teams to resolve issues promptly
• Maintain accurate records of all communications, briefs, and project timelines.

Gender: Female

Who Should Apply:

• Female candidates with 0 to 3 years of work experiencein client servicing, sales coordination, account management, business development, or similar roles (any industry)
• Smart, well-spoken, with excellent verbal and written communication skills.
• Confident and polished in client-facing interactions – both online and in-person
• Comfortable handling multiple client accounts simultaneously
• Quick learner, team player, and self-driven
• Proficient in MS Office / Google Suite (Excel, Docs, Presentations, Email).
• Preferred Candidate: Smart, Presentable, Excellent Communication Skills

Why Join Us:

• Be part of a fast-growing and dynamic team at the forefront of branding and marketing innovation
• Gain exposure to top brands and large-scale campaigns
• Opportunity to grow and build a long-term career in client management and brand servicing