Branch Manager

Job Description:

Branch Manager:

Level – Assistant Manager / Manager
Responsibilities:
Sales Objectives
 Drive identified initiatives in the branch to achieve the overall sales objectives.
 Identify & effectively implement Major and Key initiatives at branch level in the areas of
Market Development & Sales Operation
 Identify the critical issues of the branch affecting sales & take remedial action.
 Continuously monitoring the achievement of targets by keeping close check on
monthly/weekly basis.
 Ensure satisfactory resolution of client queries and concerns in timely manner within that
branch.
 Enhance branch productivity
 Validate feedback and data and report it to the Zonal Head.
 Ensure timely recovery of the outstanding amount in the branch.
 Ensure sales targets for the branch are met in terms of sales from existing clients,
returning clients and new clients.
People Management
 Ensuring manpower management within the branch to ensure seamless functioning of the
branch operations including training and development of the existing workforce.
 Implement the performance and potential management system including career planning
& development of key employees in the branch
 Identify poorly performing branch employees and take suitable remedial actions
Market Connect
 Engage with all the Customers in the branch to ensure continuous business engagement
 Collect feedback on all aspects of the business including product quality, pricing,
competition activities, schemes, etc.
 Highlight the support required from HO to the zonal head.
Competencies & Qualities for an ideal candidate
 The ability to work under pressure.
 Confidence, drive and enthusiasm.
 Decision-making ability and a sense of responsibility.
 Planning and organizational skills.
 Commercial acumen.
 Excellent communication and negotiation skills.
 Should have excellent interpersonal skills.