Zonal Business Head - Franchise management for preschools– West

Job Description:

Zonal Business Head – West

Department: Business and Operations

Location: Mumbai

Qualification & Experience: Post Graduate / Graduate with relevant experience of 15+ years of experience in Sales & Marketing role.

Job Description

This position reports to the Chief Operating Officer (COO) and is responsible for driving franchise expansion, project setup, revenue growth, and operational excellence across the West zones for Preschools. The
Zonal Business Head plays a key leadership role in acquiring new franchise partners, overseeing center launches, and managing business performance across the region. The role involves direct supervision of Zonal Managers
and requires strong business acumen, team leadership, and the ability to influence and collaborate with franchisees to meet organizational goals.

Key Responsibilities:

• Lead franchise expansion initiatives including partner acquisition, center setup, and onboarding support.
• Manage operational performance across all centers with a focus on enrollment growth, profitability, and customer satisfaction.
• Develop and execute zonal sales and marketing strategies aligned with business objectives.
• Monitor and drive achievement of top-line revenue and bottom-line targets across assigned regions.
• Conduct periodic business reviews, performance audits, and goal setting with zonal teams.
• Provide operational and strategic support to franchisees for effective center management and growth.
• Ensure high productivity and efficiency in zone-level execution year over year.
• Guide and mentor Zonal Managers, building leadership capabilities and succession pipelines.
• Prepare zonal budgets, monitor expenditure, analyze variances, and implement corrective actions to ensure financial control.
• Ensure compliance with legal and operational standards during franchise acquisition and center setup.
• Strengthen relationships with franchisees to promote business alignment, process consistency, and customer satisfaction.
• Analyze market trends, competition activity, and investment opportunities to stay ahead of industry developments.
• Ensure standardized processes across the region to maintain quality and brand consistency.

Scope of work:

• Travel extensively across West zones to support center operations, franchise management, and business growth.
• Ensure seamless communication and process alignment between franchisees

• Build zonal business strategies and implement measurable action plans for center expansion, marketing, and profitability.
• Collaborate with cross-functional teams (Marketing, Training, Academics) for effective business support and brand delivery.

Skills and Qualities:

• Strong leadership and team management capabilities
• Proven experience in P&L ownership and franchise operations
• Strategic mindset with execution focus
• Excellent communication, negotiation, and stakeholder management skills
• High adaptability and ability to manage multi-location teams
• Entrepreneurial approach to problem-solving and decision-making

Perks and Benefits:

• Excellent Career Progression
• Competitive Compensation Package
• Health Insurance
• Energetic and Enthusiastic Work Environment
• Performance Bonus
• Employee Development Plans
• Celebration and Reward