Product Manager – Customer Purchase Order / EDI & API Integrations

Job Description:

Job Summary:
We are seeking an experienced Product Manager – Customer Purchase Order / EDI & API Integrations to lead the design, development, and deployment of digital connectivity solutions for our Freight Forwarding business. In this role, you will act as the crucial link between our customers’ integration requirements and the global product strategy, enabling seamless, scalable, and standardized data exchange across systems.

Key Responsibilities:

• Drive the end-to-end product lifecycle for customer purchase order (PO) integration and shipment management solutions.
• Lead the design, specification, and implementation of EDI/API-based connectivity with global customers and market platforms.
• Collaborate with internal stakeholders (engineering, operations, sales, and customer success) to deliver integration capabilities aligned with customer needs and industry standards.
• Translate complex customer integration workflows and messaging requirements into scalable technical solutions.
• Ensure all integration solutions comply with standard communication protocols such as EDIFACT, ANSI X12, JSON, XML, REST, and SOAP.
• Own product documentation, including message mapping, integration specifications, and release notes.
• Coordinate with external platforms such as Infor Nexus and other third-party systems for smooth onboarding and data exchange.
• Analyze and document message types and data formats, including but not limited to transaction sets such as 315 (Status), 850 (Purchase Order), 855 (PO Acknowledgment).
• Maintain a strong feedback loop with global customers to continuously enhance integration performance, usability, and accuracy.

Required Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Systems, Logistics, or a related field (Master’s degree preferred).
• Minimum 5 years of experience in product management, integration delivery, or IT project management in logistics, freight forwarding, or supply chain domains.
• Proven experience with customer PO integration workflows and shipment lifecycle processes.
• Hands-on understanding of EDI/API protocols, message mapping, and system integration lifecycle.
• Experience integrating with market-leading platforms such as Infor Nexus or equivalent.
• Deep knowledge of industry-standard messaging formats and transactional documents (e.g., ANSI X12 850/855/315, EDIFACT equivalents).
• Strong analytical and problem-solving skills with a structured, detail-oriented mindset.
• Excellent communication, stakeholder engagement, and cross-functional collaboration skills.

Preferred Qualifications:

• Product certification such as CSPO, PMP, or SAFe is a plus.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence).
• Prior exposure to multi-regional logistics integrations and complex customer onboarding.