Inside Sales Executives -Mumbai ( Santacruz)
Job Description:
As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.
Key Responsibilities:
- Lead Engagement & Conversion : Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
- Upsell & Cross-Sell: Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.
- Product Mastery: Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.
- Pipeline Management: Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.
- Customer Experience: Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.
- Market Feedback Loop: Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.
Must-Have Qualifications
- Fluent English & Hindi; clear, engaging phone presence.
- 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
- Proven record of hitting monthly revenue / conversion targets.
- Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).
- Proficient with CRMs, spreadsheets, and virtual meeting tools.
- High empathy, consultative mindset, and strong objection-handling skills.
Experience in the EdTech sector is a significant plus.
Nice-to-Have
- Familiarity with early-years education or parenting products.
- Exposure to outbound call campaigns or dialer systems.
- Knowledge of upsell/cross-sell frameworks and data-driven selling.
Key Skills :
Company Profile
Founded in 2020, organization is a fast-growing edtech startup dedicated to transforming early childhood education. Their mission is to empower parents with innovative tools and programs that help unlock their child’s potential and lay the foundation for lifelong happiness and success.
In just four years, they have impacted over 500,000 families across 150+ countries, earning global recognition for our unique approach to learning. The programs have been featured on international platforms, recognized by leading media outlets, and ranked among the top rising education companies worldwide.
With a vision to make quality early learning accessible to every family, they continue to innovate and expand, helping parents nurture confident, curious, and capable children.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.