IT Support Executive
3 Nos.
115323
Full Time
1.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 2.40 LPA
IT Software - Mainframe
Job Description:
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Technical Support:Provide first-line support to users encountering hardware, software, and network-related issues.
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System Maintenance:Install, configure, and maintain workstations, software, and network infrastructure.
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Troubleshooting:Diagnose and resolve technical problems efficiently, providing step-by-step guidance to users.
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Documentation:Document and track customer issues and interactions within a ticketing system.
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User Assistance:Assist users with software installations, upgrades, and general technical questions.
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Collaboration:Work with other IT team members or departments to resolve complex issues.
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System Monitoring:Keep a close watch on system performance and provide updates and backups.
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Security:Implement and enforce data security measures and educate users on best practices.
Company Profile
Comapny started its industry experience in the year of 2006 with operations & Maintenance (O&M) services of Electrical Drilling Rig of 100HP and Electrical AC-VFD of 1400HP for ONGC.
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