TELECALLER - RAIPUR
1 Nos.
115541
Full Time
1.0 Year(s) To 2.0 Year(s)
1.44 LPA TO 1.80 LPA
Admin/Secretarial/Front Office
Banking/Financial Services
Job Description:
A telecaller job involves making and taking calls to promote products, generate leads, and provide customer support by communicating with potential and existing customers. Responsibilities include outbound calls to prospects, handling inbound customer inquiries, persuading customers to make purchases, and maintaining accurate call logs and customer records. Key skills for the role are excellent communication, persuasion, problem-solving, and the ability to handle stress and rejection while meeting sales targets.
Key Responsibilities
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Outbound Calls:Proactively contact potential and existing customers to introduce products, services, or appointments.
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Inbound Calls:Handle incoming customer calls to answer questions, address concerns, and provide support.
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Sales & Lead Generation:Explain product features, generate interest, and persuade customers to buy or schedule follow-ups.
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Customer Relationship Management:Gather information, document customer interactions, and maintain accurate records in a database or CRM.
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Complaint Resolution:Professionally address and resolve customer complaints and issues.
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Target Achievement:Work towards and meet daily, weekly, and monthly sales or engagement goals.
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Market Research:Collect feedback from customers to help the company understand market needs and trends.
Essential Skills & Qualities
- Communication: Strong verbal communication and interpersonal skills to engage effectively with customers.
- Persuasion: Ability to convince and influence customers to make purchases or take desired actions.
- Patience & Resilience: Capable of handling negative responses and customer objections with a positive attitude.
- Technical Proficiency: Ability to work with calling systems and update customer records.
- Attention to Detail: Diligent observation skills to understand subtle nuances in customer conversations and maintain accurate records.
- Organizational Skills: Strong ability to manage time, tasks, and maintain accurate records.
CONTACT - 7771007335
Key Skills :
Company Profile
the firm offers expert assistance in securing home loans, mortgage loans, business loans, and personal loans. With a customer-centric approach and a deep understanding of the financial market, --- strives to simplify the borrowing process and help clients achieve their financial goals. Led by professionals Vishal Vishwakarma and Ankur Vishwakarma, the company combines personalized service with strong industry partnerships to deliver reliable and timely financial solutions.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.