Customer Support Executive
Job Description:
✨ Job Opportunity – Customer Support Executive (E-commerce) ✨
📍 Location: Ahmedabad
👩 Gender: Female candidates only
💼 Experience: 6 months – 1 year
💰 CTC: ₹20,000 – ₹25,000
📝 Job Description:
Handle customer calls, emails, and chats professionally.
Provide accurate information about products, services, and order status.
Resolve queries, complaints, and escalations within timelines.
Coordinate with internal teams (operations, logistics, sales) to ensure smooth order processing and delivery.
Maintain updated customer records and track interactions in CRM.
Contribute to customer satisfaction and retention.
🔑 Requirements:
Female candidates only.
Graduation in any stream.
6 months – 1 year of experience in customer care / e-commerce support.
Strong communication skills in Hindi, English, and Gujarati.
Basic computer knowledge (MS Office, email handling, CRM tools).
Customer-focused, polite, and problem-solving attitude.
Company Profile
It is a prominent and rapidly expanding brand that specializes in Bathroom Fittings, Hardware & Accessories. The brand has made remarkable progress in the past few years and is now considered a leading name in the industry. It has achieved a remarkable two-fold customer growth rate since its launch in 2019 and has emerged as a popular choice for customers seeking high-quality products. In addition to being a popular brand on E-commerce platforms like Amazon and Flipkart, is also highly sought after by hoteliers and builders across the country. The brand offers a wide range of bathroom accessories and hardware products that are available in a variety of materials, including Stainless Steel, Aluminum, Brass, and Acrylic."
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.