Customer Relationship Manager (Voice & Email Support) Real Estate, Borivali, Mumbai
1 Nos.
116929
Full Time
4.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
Site Engg/Service/Project Mgt/After sales
Real Estate/Property
Any - Any Graduation
Job Description:
CRM JD:
Post-Sales Communication
- Serve as the primary point of contact for customers from booking to possession.
- Provide regular updates and support throughout the post-sales lifecycle.
Loan Processing
- Coordinate with banking partners for loan approvals, documentation, and disbursements.
Prepare and manage essential documents including:
- Welcome emails
- Payment receipts
- Sale agreements
- Demand letters
- Bank NOCs
- ROCs
- Interest letters
- Debit/Credit notes
- Reminder letters
- Possession letters
Customer Support
- Address and resolve customer queries and grievances related to post-sales activities.
Possession Management
- Organize property inspections for ready units.
- Submit observation checklists to the project team for action.
Handover Process
Ensure smooth possession and key handover to clients.
Key Skills :
Company Profile
Premier real estate developer with over four decades of industry expertise, distinguished by their comprehensive approach to residential, commercial, and industrial development.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.