Network Administrator
Job Description:
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Manage and maintain the organization's overall IT infrastructure, including firewalls and networks.
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Monitor network performance, availability, and security to ensure SLA compliance with internal and external stakeholders.
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Install, configure, and troubleshoot network systems, hardware, and security tools.
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Administer Fortinet, Cisco, and Sophos firewall devices.
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Implement best practices for network security and perform regular risk assessments.
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Escalate critical issues and collaborate with other IT teams for resolution.
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Maintain comprehensive and accurate documentation of network configurations, systems, and procedures.
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Support infrastructure setup, configuration, and day-to-day IT operations.
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Define and manage backup and disaster recovery protocols.
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Implement and enforce IT audit policies and compliance processes.
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Collaborate with vendors for IT procurement, licensing, and technical support.
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Track and manage IT assets, licensed software, and vendor contracts.
Required Technical Skills:
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Strong understanding of Active Directory, DHCP, and DNS
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Expertise in Switching, Routing, VLAN, VPN, and NAT
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Proficient in Firewall configuration and Antivirus management
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Knowledge of Network Security Standards and Compliance policies
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Experience with diagnostic and monitoring tools
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Ability to handle escalations and work independently under pressure
Company Profile
A Contact Center Solutions Company that is trusted by Customers worldwide and top Enterprises in the industry.
We are recognised as a modular artificial intelligence enabled communication platform for businesses, to connect and effectively communicate with their existing and potential customers. We at --- continue to innovate products for Contact Center Cloud Solutions and On-Premise solutions to keep up with competitive needs of the market. Organisations of all kinds who are in pursuit of a class leading Call Center --- are assured of the fact that they are at the right place and will surely create a bespoke experience for all their customers. We excel in making Companies remote ready within industry leading turnaround times.
Apply Now
- Interested candidates are requested to apply for this job.
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