Customer Relationship Manager
Job Description:
Post-Sales Communication
• Serve as the primary point of contact for customers from booking to possession.
• Provide regular updates and support throughout the post-sales lifecycle.
Loan Processing
• Coordinate with banking partners for loan approvals, documentation, and disbursements.
Prepare and manage essential documents including
• Welcome emails
• Payment receipts
• Sale agreements
• Demand letters
• Bank NOCs
• ROCs
• Interest letters
• Debit/Credit notes
• Reminder letters
• Possession letters
Customer Support
• Address and resolve customer queries and grievances related to post-sales activities.
Possession Management
• Organize property inspections for ready units.
• Submit observation checklists to the project team for action.
Handover Process
• Ensure smooth possession and key handover to clients.
Desired Profile / Criteria / Skills :
Male / Female both are eligible to apply for this role
Minimum 2 years of CRM experience
Company Profile
With an experience of more than four decades, the group has made steady progress and earned a reputation for itself as a leading name in developing quality apartments, multi-unit houses & residential complexes. The company has built a great reputation and is now known in real estate sector for its visionary approach. They are committed to being the best in every aspect. As an organization, the group is also known for its employee-friendly and professional working environment
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.