Ecommerce / Dispatch Executive

Job Description:

• Order Processing & Packaging: 

  Accurately process and package orders from e-commerce platforms, ensuring they meet brand and quality standards. 

   
• Dispatch Management: 

  Generate shipping labels and invoices, schedule courier pickups, and coordinate with warehouse staff for smooth dispatch operations. 

   
• Logistics Coordination: 

  Liaise with logistics partners (e.g., Delivery, Blue Dart) for order pickups, track shipments, and manage RTO cases. 

   
• Inventory Management: 

  Monitor stock levels, update inventory records, and ensure timely replenishment to avoid stock outs. 

   
• Documentation & Reporting: 

  Maintain accurate records of dispatches, shipments, and courier reconciliations. 

   
• Customer Support: 

  Coordinate with the customer support team on delivery status, returns, and other customer-related issues.