Billing Operator

Job Description:

We are looking for a reliable and detail-oriented Billing Operator to manage the billing and invoicing process at our retail outlet. The role involves handling customer billing, maintaining accurate cash and sales records, and ensuring a smooth checkout experience.

Key Responsibilities

• Handle customer billing and invoicing using POS systems or billing software.
• Generate bills, receipts, and credit notes accurately and efficiently.
• Manage cash, card, UPI, and other payment modes and reconcile daily sales.
• Maintain proper sales records, stock updates, and transaction entries.
• Coordinate with the accounts team for daily collection reports and discrepancies.
• Address customer billing queries or price issues politely and promptly.
• Ensure the billing counter is organized and all transactions are recorded correctly.
• Prepare daily, weekly, and monthly sales and billing summaries for management.
• Support inventory and audit teams during stock checks and reconciliations.

Requirements

• Bachelor’s degree in Commerce, Accounting, or a related field (preferred).
• 1–3 years of experience as a Billing Operator / Cashier / Accounts Assistant in retail.
• Hands-on experience with POS systems, Excel, and basic accounting tools.
• Strong numerical and communication skills.
• Ability to handle customers efficiently and maintain accuracy under pressure.
• Willingness to work in shifts or weekends, as per retail store requirements.

Preferred Skills

• Familiarity with Tally or retail billing software.
• Knowledge of GST billing and invoice formats.
• Basic understanding of inventory management and stock reconciliation.