Linux System Administrator

Job Description:

Participate in 24x7 shifts
Monitor the stability of our products with various internal tools.
Handle incident response, troubleshooting and fix for various product/services.
Handle escalations as per policies/procedures.
Get different internal/external groups together to resolve production site issues effectively.
Communicate clearly on tickets, phone calls made to the team about various issues.
Exhibit a sense of urgency to resolve issues.
Ensure SLA's and Operational standards are met.
Raise tickets to different internal groups to resolve recurrent problems,alerts and follow-up on escalated issues.
Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites.
Contribute to Operations handbook.
Ensure smooth hand-offs between shifts.
Skills:
You are acquainted with many of the below skills/tools -

Linux: Good understanding of Linux Systems.
Windows: Windows 2000/2003/2008
Scripting: Any of Bash/PERL/Ruby/Python/PHP.
Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
Application Protocols: SMTP,HTTP,FTP,IMAP,POP

Good to have
Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware.
Windows: WMI, Powershell/VB scripts, MS-SQL Fundamentals.
Applications: Postfix/Exim, Database Systems Fundamentals (MySQL/Postgres), Nginx, Apache, Haproxy, Tomcat.
Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN
Others: Regular expressions, Rescue Kits like TRK etc..