Urgent Hiring for HOD client servicing at Nariman Point

Job Description:

The individual will serve as a link between the Head Office and the Clinic, acting as an extension of the HO.

(Currently there is a team of 28 people – 8 at HO and balance at clinics, since receptionist and clinic managers report to HOD )

Key Responsibilities:

• Manage clinic operations and client relations.
• Looking after the customer experience and compliances at Clinic
• Ensure all instruments and equipment are in place.
• Set and monitor standard operating protocols.
• Lead and manage a team of 25+ members. (Currently there is a team of 28 people – 8 at HO and balance at clinics, since receptionist and clinic managers report to HOD )

Skills Required:

• Excellent communication skills
• Strong presence of mind and leadership ability
• People-oriented and proactive in problem-solving

Experience: 10–20 years