City Head - (Hyderabad)

Job Description:

Role Overview:

The City Head will be responsible for leading PropertyPistol’s Hyderabad business operations with full accountability for revenue, people leadership, developer relationships, market growth, and city-level execution. The role requires a strong leader from the BFSI industry who has handled large teams, high-value B2C sales, and structured funnel-driven conversions.

Key Responsibilities:

1.Business & Revenue Leadership -

• Deliver monthly, quarterly, and annual revenue targets for the Hyderabad city.
• Build and manage a robust sales funnel, ensuring strong conversion from leads to closures.
• Track daily business performance, productivity, and pipeline health through structured reviews.
• Plan city expansion in line with market potential and business goals.

2. Team Management & Capability Building -

• Lead a team of ASM/SM/SSM and senior sales professionals.
• Drive a disciplined operating rhythm: daily huddles, weekly reviews, coaching, and performance tracking.
• Build team capability through training on sales techniques, customer handling, and process compliance.
• Ensure CRM hygiene, SOP adherence, and high data accuracy across the team.

3. Developer & Relationship Management -

• Build and maintain strong relationships with top developers across Hyderabad.
• Lead negotiations for better commercials, inventory access, and strategic tie-ups.
• Ensure project readiness: pricing updates, inventory availability, site coordination, and developer meetings.
• Track project-wise performance and implement corrective actions where required.

4. Customer Experience & Service Quality -

• Ensure a superior customer experience throughout the sales cycle.
• Oversee the quality of site visits, sales pitch, follow-ups, and negotiation handling.
• Resolve escalations quickly and ensure seamless handover to the post-sales team.
• Drive NPS and customer feedback improvements.

5. Market Intelligence & Competition Tracking -

• Stay updated on Hyderabad’s micro-markets, pricing trends, launches, and competitive movements.
• Identify new opportunities for city penetration and business growth.
• Provide regular insights to senior leadership for strategic decision-making.

6.Cross-Functional Coordination -

• Coordinate with Marketing for lead flow planning, campaign execution, and event management.
• Collaborate with CRM, Finance, HR, and Training teams for smooth city operations.
• Represent Hyderabad in monthly and quarterly business reviews with leadership.

Candidate Requirements:

• Mandatory BFSI background (Banking / NBFC / Insurance / Consumer Finance / Wealth).
• 10–15 years of experience in high-ticket, B2C, target-driven sales environments.
• Experience leading large teams (25–100+) with strong control on field execution.
• Strong understanding of funnel management, performance metrics, and revenue governance.
• Strong relationship-building and negotiation skills.
• Comfort with analytics, dashboards, and data-driven decision-making.

Preferred Qualities:

• Prior exposure to Hyderabad market.
• Strong leadership presence with a hands-on execution style.
• Ability to work under pressure and manage a fast-paced environment.