Receptionist

Job Description:

Role Overview

We are seeking a well-organized and customer-focused Receptionist to manage front-desk operations and ensure smooth administrative support. The ideal candidate should have strong communication skills, a pleasant personality, and hands-on experience in reception, office coordination, and administrative tasks.

Key Responsibilities

Front Office Management

• Greet walk-in and telephonic clients in a friendly and professional manner.

• Handle incoming/outgoing phone calls and transfer to appropriate departments.

• Maintain a clean, organized, and welcoming reception area.

Administrative & Office Coordination

• Monitor office ambience and maintain daily checklists.

• Manage office inventory, pantry supplies, and place orders as needed.

• Maintain various registers (attendance, courier, visitor, housekeeping, certificates).

• Sort and forward emails; manage incoming/outgoing mail, courier entries, and documentation.

• Handle bills for printing, stationery, telephone, and courier services.

• Coordinate and maintain AMC (Annual Maintenance Contracts).

Client & Visitor Handling

• Assist with scheduling appointments and meetings.

• Manage guest arrivals, maintain visitor records, and ensure smooth client experience.

Healthcare & Assistant Duties 

(From Dental Clinic experience)

• Assist doctor during procedures and dental treatments.

• Schedule patient appointments and follow up for treatments.

• Coordinate with labs and maintain daily patient follow-ups.

   

Additional Responsibilities

• Manage office boys and housekeeping staff.

• Handle sending and receiving invitations, packages, and flowers.

• Follow up on payments (where applicable).

Required Skills

• Strong communication skills (English, Hindi, Marathi).

• . Proficiency in MS Office, MS Excel, Email handling, and basic computer operations.

• EPABX handling experience.

• Good organizational and multitasking abilities.

• Pleasant personality with a customer-service mindset.