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Role & Responsibilities (R in BARE Fit)
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Role Summary
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The Community Executive will act as the face and voice of the brand, responsible for building and nurturing relationships with clients, prospects, and partners. The role combines community management, sales support, inbound marketing execution, and event management to drive occupancy, client retention, and brand engagement.
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KRA: Task / Activities
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- Build and maintain strong relationships with customers, prospects, and industry professionals.
- Conduct sales tours and support execution of the sales strategy to achieve high occupancy.
- Execute inbound marketing initiatives in coordination with the Business Development and Marketing teams.
- Identify and engage IPCs, brokers, influencers, bloggers, and thought leaders.
- Attend networking and industry events to generate business opportunities.
- Plan, organize, and execute events such as workshops, tech talks, seminars, and community activities.
- Coordinate with vendors, exhibitors, and stakeholders for smooth event execution.
- Manage leads, expand prospect databases, and support achievement of sales targets.
- Coordinate with Marketing, PR, and Communications teams for brand alignment.
- Manage day-to-day operations of the business centre with a focus on client retention.
- Ensure exceptional customer service standards across the community.
- Supervise and coordinate housekeeping staff to maintain cleanliness, safety, and comfort.
- Support implementation of company policies at an operational level.
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KPI: Performance Metrics
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- Client acquisition and lead conversion rates.
- Occupancy levels and sales target achievement.
- Client retention and satisfaction scores.
- Effectiveness and success of community events.
- Quality of relationships with partners and stakeholders.
- Operational efficiency and service quality standards.
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Skills & Attitude (A in BARE Fit)
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Required Skills
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Preferred skills
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- Strong verbal and written communication skills.
- Experience in sales, hospitality, customer service, or business development.
- Ability to speak confidently, sell, and grow the community.
- Strong organizational and multitasking abilities.
- Ability to manage online and offline community interactions.
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· Prior leadership or hospitality experience.
· Exposure to inbound marketing and CRM tools.
· Event planning and coordination experience.
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Attitude Required for This Position
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- Warm, approachable, and professional demeanor.
- Self-starter with a proactive and confident mindset.
- Reliable, responsible, and detail-oriented.
- Quick learner with adaptability to fast-paced environments.
- Strong people orientation and customer-first approach.
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