Customer Service – Import- Fort Mumbai
Job Description:
Position : Customer Service – Import
Experience : 2 - 5 Years
Sectors : Logistics - Air / Sea
Gender : Male / Female
Location : Fort, Mumbai.
Salary Budget : 40 - 50K p.m.
Job Responsibility :
- Handling shipments Air / Sea (LCL, FCL, AIR)
- Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.
- Preparing CAN copies and sending Cnee with arrival Details
- Resolving the issues & query of customers regarding daily routing orders.
- Execute order request – calls / email
- Email suppliers, carrier & customers with shipping updates
- Track shipments and confirm receipt & arrivals of shipments.
- Ensure customer experience by addressing customer concerns and resolving issues
- Responsible for answering and routing phone calls, handling enquires
- Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.
Company Profile
--- --- --- --- is a leading --- logistics provider that specializes in seamless integration of ocean and air --- ---. We pride ourselves on delivering exceptional customer service and always strive to exceed our clients’ expectations.
Our strong partnerships with major airlines and shipping lines operating in India make us a dominant player in the market. We are dedicated to providing reliable, efficient and cost-effective logistics solutions that meet the unique needs of our clients.
At ---, we value our customer relationships and are committed to building long-lasting partnerships based on trust and mutual benefit. Whether you require air or ocean --- ---, our experienced team is ready to deliver the highest level of service and support.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.