Senior Manager Human Resources

Job Description:

Role Summary

The Manager / Senior Manager – Human Resources will lead end-to-end HR operations across the University, driving talent acquisition, employee engagement, performance management, compliance, and strategic HR initiatives aligned with institutional goals.

KRA: Tasks / Activities

• End-to-end responsibility for talent hiring, onboarding, and talent management across the University
• Coordinate with Registrar and COO–HR on HR operations and strategic initiatives
• Drive employee engagement, performance monitoring, and support PIP implementation
• Manage employee relations including grievances, disciplinary actions, ICC matters, and performance issues
• Support recruitment and team building to ensure role readiness and workforce planning
• Implement and communicate HR policies, strategies, and initiatives across stakeholders
• Oversee complete employee lifecycle including exits, exit interviews, and full & final settlements
• Maintain HR records and reporting
• Manage and mentor junior HR team members
• Support the Chancellor’s Office on HR-related matters

KPI: Performance Metrics

• Timely and quality closure of hiring requirements
• Employee engagement and retention metrics
• Effective resolution of employee relations and compliance matters
• Accuracy and timeliness of HR documentation and reporting
• Successful execution of HR policies and strategic initiatives

Skills & Attitude:

Required Skills:

• Strong exposure as an HR Generalist
• End-to-end recruitment experience
• Expertise in compensation, payroll, rewards, and performance management
• Knowledge of talent management, training & development, and compliance
• Ability to provide strategic people and talent solutions to the business

Preferred Skills:

• Experience in a well-established organization or academic institution
• Team management and stakeholder coordination experience