Internal Sales Engineer | Engineering & Manufacturing Company | Mumbai Govandi

Job Description:

Location: Mumbai (Govandi)
Industry: Engineering & Manufacturing

Role Overview

The Internal Sales Engineer will be responsible for managing enquiries, preparing techno-commercial quotations, coordinating with cross-functional teams, and supporting the sales function through effective communication, documentation, and customer coordination.

Key Responsibilities

• Manage and process enquiries received through emails, fax, letters, and field engineers

• Register and scrutinize enquiries to qualify them technically and commercially

• Coordinate and communicate enquiries with frontline sales teams, product managers, sales managers, and Design & Engineering teams as required

• Prepare and submit accurate techno-commercial quotations in coordination with field sales personnel

• Liaise with manufacturing units for technical clarifications, costing, DQs, and related inputs

• Actively follow up with customers for DQ approvals

• Receive and scrutinize customer orders to ensure alignment with submitted quotations (technical and commercial)

• Handle end-to-end enquiry servicing and customer coordination

• Prepare TOCs and CRs as required

• Follow up with Design & Engineering teams for DQs and technical clarifications

• Maintain proper documentation of orders, correspondence, and related communications

• Support the Sales Manager in preparing monthly OSB reports and payment collection status

• Coordinate and arrange customer factory visits for FATs and accompany customers when required

Work Schedule

• Flexible 8.15-hour working shift between 9:00 AM and 6:00 PM

• Working Days: Monday to Saturday

• Weekly Off: 2nd and 4th Saturday off

Benefits & Compensation

• Competitive salary as per experience

• Yearly performance bonus

• Statutory benefits including Provident Fund (PF), Professional Tax (PT), and ESIC, as applicable